PRIVACY POLICY

1129 Capital & Entertainment Holdings
(Last Updated: Dec. 02 2025)

This Privacy Policy explains how 1129 Capital & Entertainment Holdings (“Company”, “we”, “our”, “us”) collects, uses, discloses, and protects your personal information when you use our website, mobile applications, and online gaming services (“Services”). We are committed to safeguarding your privacy in accordance with the Data Privacy Act of 2012 (RA 10173) of the Philippines.

By accessing or using our Services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Identification Information

• Full name

• Date of birth / age

• Gender

• Nationality

• Government-issued IDs (for KYC verification)

• Contact information (email, mobile number, address)

1.2 Account Information

• Username and password

• Account activity

• Gaming history

• Transaction logs

1.3 Financial Information

• Deposit and withdrawal details

• Payment method information

• Bank account or e-wallet details

• Billing history

1.4 Device & Technical Information

• IP address

• Device type

• Browser type

• Operating system

• Cookies and tracking technologies

• Location information (general, non-precise)

1.5 Communication Information

• Customer support interactions

• Emails, chats, and messages sent to us

• Feedback and survey responses

1.6 Usage Data

• Pages visited

• Game preferences

• Time spent on the platform

• Referring URLs

2. How We Use Your Information

We use your data to:

1. Create and manage your account

2. Process deposits, withdrawals, and payments

3. Verify your identity (KYC)

4. Comply with PAGCOR, AMLC, and other regulatory obligations

5. Prevent fraudulent or illegal activities

6. Improve website performance and user experience

7. Send notifications, updates, and promotions

8. Provide customer support

9. Customize game recommendations and marketing content

10. Conduct analytics and service improvements

3. Legal Bases for Processing

We process your information based on:

• Your consent

• Contract necessity (providing gaming services)

• Legal obligations, including:

  • Data Privacy Act (RA 10173)

  • Anti-Money Laundering Act (AMLA)

  • PAGCOR Regulations

• Legitimate business interests (fraud prevention, platform improvement)

4. Sharing and Disclosure of Information

We may share your information with:

4.1 Regulatory Authorities

• PAGCOR

• Anti-Money Laundering Council (AMLC)

• Law enforcement agencies

• Courts and government entities when legally required

4.2 Service Providers

• Payment processors

• Identity verification partners

• Anti-fraud and security systems

• Customer service providers

• IT and cloud hosting partners

4.3 Internal Departments

• Finance

• Compliance

• Marketing

• Customer support

• Operations

We do NOT sell your personal information to third parties.

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Improve website functionality

• Analyze user behavior

• Remember login sessions

• Deliver personalized gaming experiences

• Provide targeted promotions

You may disable cookies in your browser, but some features may not work properly.

6. Data Storage & Security

We implement strict measures to protect your data:

• Encryption of sensitive information

• Secure servers and firewalls

• Access controls and authentication

• Regular system monitoring

• Compliance with industry best practices

Despite these measures, no system is 100% secure. You acknowledge the risk associated with data transmission online.

7. Data Retention

We retain your information for as long as necessary to:

• Provide gaming services

• Comply with legal and regulatory requirements

• Resolve disputes

• Maintain financial and audit records

Retention periods follow PAGCOR and AMLC guidelines.

8. Your Rights Under the Data Privacy Act

You have the right to:

1. Access your personal data

2. Correct inaccurate information

3. Withdraw consent (subject to service restrictions)

4. Delete or request removal of data (where legally permitted)

5. Object to certain processing activities

6. File a complaint with the National Privacy Commission (NPC)

Requests can be made through our contact channels.

9. Protection of Minors

Our Services are strictly for users 21 years old and above.
We do not knowingly collect or retain information from minors.
Accounts found to belong to minors will be terminated.

10. International Data Transfers

If your data is stored or processed outside the Philippines, we ensure that:

• Transfers comply with RA 10173

• Adequate safeguards (contracts, encryption) are in place

11. Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time.
Continued use of the Services signifies acceptance of the updated version.

12. Contact Us

If you have concerns, requests, or complaints, you may contact:

Data Protection Officer (DPO)
1129 Capital & Entertainment Holdings